Objective:

I’m a highly detailed, technical and reliable Data Entry / Database / Administrative oriented employee with eleven years of experience in data entry at 10,000+ kph, general office duties, Microsoft Office and maintaining the accuracy of database information.

Employment History:

Ø       Was under training to perform monthly commissions process

Ø       Started planning stages of intranet website for sales force

Ø       Temporarily worked for seven weeks at the Denver Dumb Friends League doing Data Entry in their donations department

Ø       Temporarily worked for 3 days at Mount Saint Vincent Home helping their accountant with Excel spreadsheets by reconciling data from the previous year

Ø       Entered oil and gas well production and equipment data into Excel spreadsheets and database system

Ø       Manipulated/transformed spreadsheet data in Excel to match the systems database format for importing mass amounts of data

Ø       Constructed and ran SQL queries for extracting database info into spreadsheets for reports and analysis

Ø       Tied information together from multiple spreadsheets and SQL database extracts using advanced Excel formulas and techniques

Ø       Programmed SQL queries in Excel VBA to create custom reports for comparing, visualizing and balancing data quickly

Ø       Programmed macros in Excel VBA to perform repetitive calculations and actions repeatedly

Ø       Independently learned new techniques and methods for manipulating spreadsheet data and applied them to everyday tasks

Ø       Contracted by Kelly Services initially for 3 months to perform Data Entry

Ø       Opened boxes of money orders batched by banks, entered the batch subtotals which were printed on to batch separator tickets and placed them at the front of the batches.

Ø       Operated First Data’s High Speed Reject and Repair machine to correct information from rejected money orders, such as account number and amount.

Ø       Performed various duties such as labeling boxes and cleaning up work areas.

Employment History Continued:

Ø       Hired on by MSC from Kelly Services as a full-time MSC employee.

Ø       Continued performing duties learned while contracted by Kelly Services.

Ø       Learned new job duties: Deposits, National Accounts, Sales Contracts Processing, and Customer Refund Processing.

Ø       Keyed batches of deposits received each day as needed to maintain the daily deadline of 1:30pm.

Ø       Setup National Accounts that were maintained differently from consumer accounts using paper work orders instead of computer based information.

Ø       Sent the National work orders out to local offices and processed them on their return.

Ø       Processed incoming sales from sales representatives and entered varying information into the billing database.

Ø       Verified contract accuracy for each sale for a consumer and setup new accounts accordingly.

Ø       Processed customer refunds by adjusting accounts, filling out required paperwork and in some cases, conversing with the customer about the details on their refund.

Ø       Trained new employees to perform some of the various duties listed above.

Ø       Contracted by Kelly Services to initially work for three weeks on correcting accounts after MSC billing system conversion.

Ø       Ran a report every day for accounts with unapplied payments from the previous day’s deposits and processed each account, applying open payments to balances.

Ø       Ran various reports and maintained individual account correctness from what was reflected in the billing history.

Ø       Processed lists of accounts to make sure that they were setup properly and any billing issues were resolved.

Ø       Cross-trained on various situations that might occur when correcting accounts and how to handle them.

Ø       Promoted to Supervisory Role by former occupant as her replacement.

Ø       Monitored and troubleshot server processes that transferred time sensitive material electronically from the main site in Englewood, to other sites across the world for processing under strict deadlines.

Ø       Created and maintained reports based on real-time database information.

Ø       Maintained deadlines by evaluating reports every hour, to ensure the completion and electronic transfer of all time sensitive material.

Ø       Utilized all Microsoft Office Programs when needed.

Ø       Experience in employee/supervisor relations working as a team.

Ø       Keyed data from electronically scanned medical insurance claim forms.

Ø       Exceeded required accuracy rate of 97.4% or higher.

Ø       Keyed 300-400 medical insurance claims a day at a rate of 13,000+ kph.

Ø       Responsible for returning non-repairable cell phones back to appropriate manufacturers.

Ø       Created and filed various records and reports while performing administrative duties.

Ø       Corresponded with various levels of Managers and Supervisors about shipping methods, tracking shipments, confirmation of receipts and costs.

Ø       Entered cell phone data into database with 100% required accuracy.

Personal Skills:

Ø       Able to quickly develop New Skills with materials on hand and internet research

Ø       Advanced experience in Microsoft Excel

Ø       Intermediate experience in Microsoft Word, Access, PowerPoint and Outlook

Ø       13,000+ Keystrokes Per Hour in a pure Data Entry Environment

Ø       3 Years personal experience programming in Visual Basic.NET utilizing Microsoft SQL Server

Ø       9 Years personal experience programming in Microsoft Visual Basic 6.0

Ø       Proficient with Windows 95/98/ME/XP/Vista/7

Ø       Able to troubleshoot common and uncommon Windows hardware and software problems.

Ø       Able to set up and Troubleshoot Home/Small Office Networks and Internet Sharing with routers or Windows NAT.